How do I login to Matey?
Quick guide to logging into Matey, troubleshooting common issues, and getting support.
Steps
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Access the Login Page
Go to https://app.matey.ai in your browser. -
Select "Sign into your account"
On the landing page, click the “Sign into your account” button. -
Choose a Sign-In Option
You’ll be redirected to the login screen.-
If you use a Google or Microsoft email, click “Sign in with Google” or “Sign in with Microsoft” for the best experience.
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If not, select “Sign-up” to create your account using your email and password.
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Welcome to Matey
After signing in successfully, you’ll land on your Matey dashboard—ready to get started!
Troubleshooting Tips
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Email and Password Login Requires a Case Assignment
If you’re logging in with email and password, ensure that the email address you're using has been assigned to a case.
If you're unsure or don't see any assigned cases, please contact support@matey.ai for assistance.
Additional Help
Need more help?
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Contact Support: support@matey.ai
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Help Center: Visit https://help.matey.ai for more guides and answers.
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Reach Out to Your Admin: They may be able to confirm your access or assignment details.