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How do I login to Matey?

Quick guide to logging into Matey, troubleshooting common issues, and getting support.

Steps

  1. Access the Login Page
    Go to https://app.matey.ai in your browser.

  2. Select "Sign into your account"
    On the landing page, click the “Sign into your account” button.

  3. Choose a Sign-In Option
    You’ll be redirected to the login screen.

    • If you use a Google or Microsoft email, click “Sign in with Google” or “Sign in with Microsoft” for the best experience.

    • If not, select “Sign-up” to create your account using your email and password.

  4. Welcome to Matey
    After signing in successfully, you’ll land on your Matey dashboard—ready to get started!


Troubleshooting Tips

  • Email and Password Login Requires a Case Assignment
    If you’re logging in with email and password, ensure that the email address you're using has been assigned to a case.

    If you're unsure or don't see any assigned cases, please contact support@matey.ai for assistance.


Additional Help

Need more help?

  • Contact Support: support@matey.ai

  • Help Center: Visit https://help.matey.ai for more guides and answers.

  • Reach Out to Your Admin: They may be able to confirm your access or assignment details.